{"id":1433,"date":"2023-06-22T10:56:44","date_gmt":"2023-06-22T08:56:44","guid":{"rendered":"https:\/\/www.idealog.es\/reglamento-interno\/"},"modified":"2026-06-15T03:22:28","modified_gmt":"2026-06-15T01:22:28","slug":"reglamento-interno","status":"publish","type":"page","link":"https:\/\/www.idealog.es\/en\/reglamento-interno\/","title":{"rendered":"How the Center Works"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1433\" class=\"elementor elementor-1433 elementor-870\">\n\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-56f921e e-flex e-con-boxed e-con e-parent\" data-id=\"56f921e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c98c009 elementor-widget elementor-widget-heading\" data-id=\"c98c009\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">How the Center Works<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3fdcbb4 elementor-widget elementor-widget-shortcode\" data-id=\"3fdcbb4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\">\t\t\t<link rel=\"stylesheet\" id=\"elementor-post-731-css\" href=\"https:\/\/www.idealog.es\/wp-content\/uploads\/elementor\/css\/post-731.css?ver=1791565129\" type=\"text\/css\" media=\"all\">\n\t\t\t<link rel='stylesheet' id='elementor-post-1433-css' href='https:\/\/www.idealog.es\/wp-content\/uploads\/elementor\/css\/post-1433.css?ver=1791589068' media='all' \/>\n\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"731\" class=\"elementor elementor-731\">\n\t\t\t\t<div class=\"elementor-element elementor-element-65a475c e-con-full wd-section-stretch e-flex e-con e-parent\" data-id=\"65a475c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cf2d162 wd-width-100 elementor-widget elementor-widget-wd_images_gallery\" data-id=\"cf2d162\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_images_gallery.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-images-gallery wd-carousel-container\" style=\"--wd-align-items:center; --wd-justify-content:center;\">\n\t\t\t\t\t\t\t<div class=\"wd-carousel-inner\">\n\t\t\t\t\t\t<div class=\"wd-carousel wd-grid\" data-speed=\"3000\" data-autoplay=\"yes\" data-scroll_per_page=\"yes\" style=\"--wd-col-lg:10;--wd-col-md:4;--wd-col-sm:3;--wd-gap-lg:0px;\">\n\t\t\t\t\t\t\t\t\t<div class=\"wd-carousel-wrap\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"wd-gallery-item wd-carousel-item\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<a  href=\"https:\/\/examenes.cervantes.es\/\" data-width=\"120\" data-height=\"80\" data-index=\"0\" data-elementor-open-lightbox=\"no\">\n\t\t\t\t\t\t\n\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"120\" height=\"80\" src=\"https:\/\/www.idealog.es\/wp-content\/uploads\/2023\/06\/dele.png\" class=\"attachment-large size-large\" alt=\"dele\" \/>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"wd-gallery-item wd-carousel-item\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<a  href=\"https:\/\/examenes.cervantes.es\/es\/presentacion\/nacionalidad\" data-width=\"151\" data-height=\"50\" data-index=\"1\" data-elementor-open-lightbox=\"no\">\n\t\t\t\t\t\t\n\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"151\" height=\"50\" src=\"https:\/\/www.idealog.es\/wp-content\/uploads\/2023\/06\/logo-ccse-color-1.png\" class=\"attachment-large size-large\" alt=\"logo-ccse-color-(1)\" \/>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"wd-gallery-item wd-carousel-item\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<a  href=\"https:\/\/siele.org\/\" data-width=\"200\" data-height=\"80\" data-index=\"2\" data-elementor-open-lightbox=\"no\">\n\t\t\t\t\t\t\n\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"200\" height=\"80\" src=\"https:\/\/www.idealog.es\/wp-content\/uploads\/2023\/06\/siele.png\" class=\"attachment-large size-large\" alt=\"siele\" srcset=\"https:\/\/www.idealog.es\/wp-content\/uploads\/2023\/06\/siele.png 200w, https:\/\/www.idealog.es\/wp-content\/uploads\/2023\/06\/siele-150x60.png 150w\" sizes=\"auto, (max-width: 200px) 100vw, 200px\" \/>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"wd-gallery-item wd-carousel-item\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<a  href=\"https:\/\/fedele.org\/en\/\" data-width=\"138\" data-height=\"80\" data-index=\"3\" data-elementor-open-lightbox=\"no\">\n\t\t\t\t\t\t\n\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"138\" height=\"80\" src=\"https:\/\/www.idealog.es\/wp-content\/uploads\/2023\/06\/espana.png\" class=\"attachment-large size-large\" alt=\"espana\" \/>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"wd-gallery-item wd-carousel-item\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<a  href=\"https:\/\/www.bildungsurlaub-sprachkurs.de\/sprachschule\/idealog-centro-de-idiomas\/\" data-width=\"320\" data-height=\"110\" data-index=\"4\" data-elementor-open-lightbox=\"no\">\n\t\t\t\t\t\t\n\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"320\" height=\"110\" src=\"https:\/\/www.idealog.es\/wp-content\/uploads\/2023\/06\/Idealog-Centro-de-idiomas-Castelldefels-ES-Bildungsurlaub-Sprachkurs-copia.webp\" class=\"attachment-large size-large\" alt=\"Idealog-Centro-de-idiomas-Castelldefels-ES-Bildungsurlaub-Sprachkurs copia\" srcset=\"https:\/\/www.idealog.es\/wp-content\/uploads\/2023\/06\/Idealog-Centro-de-idiomas-Castelldefels-ES-Bildungsurlaub-Sprachkurs-copia.webp 320w, https:\/\/www.idealog.es\/wp-content\/uploads\/2023\/06\/Idealog-Centro-de-idiomas-Castelldefels-ES-Bildungsurlaub-Sprachkurs-copia-300x103.webp 300w\" sizes=\"auto, (max-width: 320px) 100vw, 320px\" \/>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"wd-gallery-item wd-carousel-item\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<a  href=\"https:\/\/fedele.org\/escuela-responsable\/\" data-width=\"1481\" data-height=\"375\" data-index=\"5\" data-elementor-open-lightbox=\"no\">\n\t\t\t\t\t\t\n\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"259\" src=\"https:\/\/www.idealog.es\/wp-content\/uploads\/2025\/04\/Logo-ESR-pequeno-1024x259.png\" class=\"attachment-large size-large\" alt=\"Logo ESR pequen\u0303o\" srcset=\"https:\/\/www.idealog.es\/wp-content\/uploads\/2025\/04\/Logo-ESR-pequeno-1024x259.png 1024w, https:\/\/www.idealog.es\/wp-content\/uploads\/2025\/04\/Logo-ESR-pequeno-300x76.png 300w, https:\/\/www.idealog.es\/wp-content\/uploads\/2025\/04\/Logo-ESR-pequeno-768x194.png 768w, https:\/\/www.idealog.es\/wp-content\/uploads\/2025\/04\/Logo-ESR-pequeno.png 1481w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"wd-gallery-item wd-carousel-item\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<a  href=\"https:\/\/capman.es\/\" data-width=\"120\" data-height=\"80\" data-index=\"6\" data-elementor-open-lightbox=\"no\">\n\t\t\t\t\t\t\n\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"120\" height=\"80\" src=\"https:\/\/www.idealog.es\/wp-content\/uploads\/2023\/06\/toeic.png\" class=\"attachment-large size-large\" alt=\"toeic\" \/>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"wd-gallery-item wd-carousel-item\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<a  href=\"https:\/\/www.cambridgeenglish.org\/es\/\" data-width=\"200\" data-height=\"80\" data-index=\"7\" data-elementor-open-lightbox=\"no\">\n\t\t\t\t\t\t\n\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"200\" height=\"80\" src=\"https:\/\/www.idealog.es\/wp-content\/uploads\/2023\/06\/cambridge.png\" class=\"attachment-large size-large\" alt=\"cambridge\" srcset=\"https:\/\/www.idealog.es\/wp-content\/uploads\/2023\/06\/cambridge.png 200w, https:\/\/www.idealog.es\/wp-content\/uploads\/2023\/06\/cambridge-150x60.png 150w\" sizes=\"auto, (max-width: 200px) 100vw, 200px\" \/>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"wd-gallery-item wd-carousel-item\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<a  href=\"https:\/\/capman.es\/\" data-width=\"200\" data-height=\"80\" data-index=\"8\" data-elementor-open-lightbox=\"no\">\n\t\t\t\t\t\t\n\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"200\" height=\"80\" src=\"https:\/\/www.idealog.es\/wp-content\/uploads\/2023\/06\/tfi.png\" class=\"attachment-large size-large\" alt=\"tfi\" srcset=\"https:\/\/www.idealog.es\/wp-content\/uploads\/2023\/06\/tfi.png 200w, https:\/\/www.idealog.es\/wp-content\/uploads\/2023\/06\/tfi-150x60.png 150w\" sizes=\"auto, (max-width: 200px) 100vw, 200px\" \/>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"wd-gallery-item wd-carousel-item\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<a  data-width=\"136\" data-height=\"80\" data-index=\"9\" data-elementor-open-lightbox=\"no\">\n\t\t\t\t\t\t\n\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"136\" height=\"80\" src=\"https:\/\/www.idealog.es\/wp-content\/uploads\/2024\/06\/LIBACOE.png\" class=\"attachment-large size-large\" alt=\"LIBACOE\" \/>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t<\/div>\n\n\t\t\t\t\t\t<div class=\"wd-nav-pagin-wrap text-center wd-style-shape wd-hide-md-sm wd-hide-sm\">\n\t\t\t<ul class=\"wd-nav-pagin\"><\/ul>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"wd-negative-gap elementor-element elementor-element-5e902a9 e-flex e-con-boxed e-con e-parent\" data-id=\"5e902a9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-94b4e7c color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"94b4e7c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"container\"><div id=\"model-response-message-contentr_2f9a755c45e02724\" class=\"markdown markdown-main-panel enable-updated-hr-color\" dir=\"ltr\" aria-live=\"polite\" aria-busy=\"false\"><strong>REGISTRATION AND ENROLMENT<\/strong><br \/><br \/>1. <strong>General information<\/strong><\/div><div dir=\"ltr\" aria-live=\"polite\" aria-busy=\"false\">\u00a0<\/div><div class=\"markdown markdown-main-panel enable-updated-hr-color\" dir=\"ltr\" aria-live=\"polite\" aria-busy=\"false\"><ul data-path-to-node=\"4\"><li><p data-path-to-node=\"4,0,0\">Class hours: Monday to Friday from 7:00 am to 9:30 pm, Saturdays from 9:00 am to 1:30 pm.<\/p><\/li><li><p data-path-to-node=\"4,1,0\">Customer service hours: Monday to Friday from 8:30 am to 7:30 pm.<\/p><\/li><li><p data-path-to-node=\"4,2,0\">The school remains open all year round, except on national and local public holidays.<\/p><\/li><li><p data-path-to-node=\"4,3,0\">Customer service is available in several languages.<\/p><\/li><li><p data-path-to-node=\"4,4,0\">The duration of a class is 55 minutes (50 minutes for intensive courses).<\/p><\/li><li><p data-path-to-node=\"4,5,0\">Group classes require a minimum of 4 students and a maximum of 10.<\/p><\/li><\/ul>2. <strong>Bookings and registration<\/strong><\/div><div dir=\"ltr\" aria-live=\"polite\" aria-busy=\"false\">\u00a0<\/div><div class=\"markdown markdown-main-panel enable-updated-hr-color\" dir=\"ltr\" aria-live=\"polite\" aria-busy=\"false\"><ul data-path-to-node=\"6\"><li><p data-path-to-node=\"6,0,0\">Bookings must be made at least one week in advance.<\/p><\/li><li><p data-path-to-node=\"6,1,0\">The student&#8217;s place will be confirmed once the corresponding payment has been settled.<\/p><\/li><li><p data-path-to-node=\"6,2,0\">Course registration can be done in person or online at: <a class=\"ng-star-inserted\" href=\"https:\/\/www.idealog.es\/inscripcion-adultos\/\" target=\"_blank\" rel=\"noopener\" data-hveid=\"0\" data-ved=\"0CAAQ_4QMahgKEwi43saz-IeVAxUAAAAAHQAAAAAQmAE\">https:\/\/www.idealog.es\/inscripcion-adultos\/<\/a><i data-path-to-node=\"6,3,0\" data-index-in-node=\"0\"><\/i><\/p><\/li><\/ul><p data-path-to-node=\"6,2,0\"><i data-path-to-node=\"6,3,0\" data-index-in-node=\"0\">If you have any questions, please contact us.<\/i><\/p>3. <strong>Enrolment fees and payments<\/strong><\/div><div dir=\"ltr\" aria-live=\"polite\" aria-busy=\"false\">\u00a0<\/div><div class=\"markdown markdown-main-panel enable-updated-hr-color\" dir=\"ltr\" aria-live=\"polite\" aria-busy=\"false\"><ul data-path-to-node=\"8\"><li><p data-path-to-node=\"8,0,0\">Language courses are exempt from VAT.<\/p><\/li><li><p data-path-to-node=\"8,1,0\">The enrolment fee is \u20ac40. It is personal, non-transferable, and payable annually.<\/p><\/li><li><p data-path-to-node=\"8,2,0\">The enrolment fee is non-refundable in the event of voluntary withdrawal by the student.<\/p><\/li><\/ul><strong>Methods of payment<\/strong><\/div><div dir=\"ltr\" aria-live=\"polite\" aria-busy=\"false\">\u00a0<\/div><div class=\"markdown markdown-main-panel enable-updated-hr-color\" dir=\"ltr\" aria-live=\"polite\" aria-busy=\"false\"><ul data-path-to-node=\"10\"><li><p data-path-to-node=\"10,0,0\">Bank transfer<\/p><\/li><li><p data-path-to-node=\"10,1,0\">Credit\/Debit card<\/p><\/li><li><p data-path-to-node=\"10,2,0\">Cash<\/p><\/li><li><p data-path-to-node=\"10,3,0\">Direct debit (unless otherwise specified)<\/p><ul data-path-to-node=\"10,3,1\"><li><p data-path-to-node=\"10,3,1,0,0\"><b data-path-to-node=\"10,3,1,0,0\" data-index-in-node=\"0\">Bank:<\/b> La Caixa<\/p><\/li><li><p data-path-to-node=\"10,3,1,1,0\"><b data-path-to-node=\"10,3,1,1,0\" data-index-in-node=\"0\">IBAN:<\/b> ES34 2100 0276 1102 0045 8630<\/p><\/li><li><p data-path-to-node=\"10,3,1,2,0\"><b data-path-to-node=\"10,3,1,2,0\" data-index-in-node=\"0\">SWIFT\/BIC:<\/b> CAIXESBBXXX<\/p><\/li><\/ul><\/li><\/ul><strong>Extensive group courses<\/strong><\/div><div dir=\"ltr\" aria-live=\"polite\" aria-busy=\"false\">\u00a0<\/div><div class=\"markdown markdown-main-panel enable-updated-hr-color\" dir=\"ltr\" aria-live=\"polite\" aria-busy=\"false\"><ul data-path-to-node=\"12\"><li><p data-path-to-node=\"12,0,0\">Termly fees must be paid within the first 15 days from the start of the term.<\/p><\/li><li><p data-path-to-node=\"12,1,0\">After this period, a 5% surcharge will be applied for each additional fortnight.<\/p><\/li><li><p data-path-to-node=\"12,2,0\">Once the term has started and the payment has been processed, no refunds will be issued.<\/p><\/li><\/ul><strong>Subsidised training (FUNDAE)<\/strong><\/div><div dir=\"ltr\" aria-live=\"polite\" aria-busy=\"false\">\u00a0<\/div><div class=\"markdown markdown-main-panel enable-updated-hr-color\" dir=\"ltr\" aria-live=\"polite\" aria-busy=\"false\"><ul data-path-to-node=\"14\"><li><p data-path-to-node=\"14,0,0\">Group courses may be subsidised for employees (workers on another&#8217;s account), in accordance with current regulations.<\/p><\/li><\/ul>4. <strong>Cancellation policy<\/strong><\/div><div dir=\"ltr\" aria-live=\"polite\" aria-busy=\"false\">\u00a0<\/div><div class=\"markdown markdown-main-panel enable-updated-hr-color\" dir=\"ltr\" aria-live=\"polite\" aria-busy=\"false\"><strong>By the student<\/strong><\/div><div dir=\"ltr\" aria-live=\"polite\" aria-busy=\"false\">\u00a0<\/div><div class=\"markdown markdown-main-panel enable-updated-hr-color\" dir=\"ltr\" aria-live=\"polite\" aria-busy=\"false\"><ul data-path-to-node=\"18\"><li><p data-path-to-node=\"18,0,0\">Any bank charges arising from returned payments or bank rejections will be borne by the student.<\/p><\/li><\/ul><strong>By the school<\/strong><\/div><div dir=\"ltr\" aria-live=\"polite\" aria-busy=\"false\">\u00a0<\/div><div class=\"markdown markdown-main-panel enable-updated-hr-color\" dir=\"ltr\" aria-live=\"polite\" aria-busy=\"false\"><ul data-path-to-node=\"20\"><li><p data-path-to-node=\"20,0,0\">Idealog reserves the right to cancel any course that does not reach the minimum of 4 students of a homogeneous level up to 8 days before the course start date.<\/p><\/li><li><p data-path-to-node=\"20,1,0\">In such cases, a training alternative or a full refund of the amount paid will be offered.<\/p><\/li><\/ul>5. <strong>Absences and catch-up classes<\/strong><\/div><div dir=\"ltr\" aria-live=\"polite\" aria-busy=\"false\">\u00a0<\/div><div class=\"markdown markdown-main-panel enable-updated-hr-color\" dir=\"ltr\" aria-live=\"polite\" aria-busy=\"false\"><strong>Teaching staff<\/strong><\/div><div dir=\"ltr\" aria-live=\"polite\" aria-busy=\"false\">\u00a0<\/div><div class=\"markdown markdown-main-panel enable-updated-hr-color\" dir=\"ltr\" aria-live=\"polite\" aria-busy=\"false\"><ul data-path-to-node=\"24\"><li><p data-path-to-node=\"24,0,0\">In the event of teacher absence, the school will endeavour to assign a substitute.<\/p><\/li><li><p data-path-to-node=\"24,1,0\">Classes not covered by a substitute due to brief absences will be made up at a later date.<\/p><\/li><\/ul><strong>Change of teacher<\/strong><\/div><div dir=\"ltr\" aria-live=\"polite\" aria-busy=\"false\">\u00a0<\/div><div class=\"markdown markdown-main-panel enable-updated-hr-color\" dir=\"ltr\" aria-live=\"polite\" aria-busy=\"false\"><ul data-path-to-node=\"26\"><li><p data-path-to-node=\"26,0,0\">Students may request a change of teacher by contacting the school administration.<\/p><\/li><\/ul>6. <strong>Placement test<\/strong><\/div><div dir=\"ltr\" aria-live=\"polite\" aria-busy=\"false\">\u00a0<\/div><div class=\"markdown markdown-main-panel enable-updated-hr-color\" dir=\"ltr\" aria-live=\"polite\" aria-busy=\"false\"><ul data-path-to-node=\"29\"><li><p data-path-to-node=\"29,0,0\">The placement test is free of charge and carries no obligation.<\/p><\/li><li><p data-path-to-node=\"29,1,0\">All students, except absolute beginners, must submit the written test and needs analysis at least one week before the start of the course.<\/p><\/li><li><p data-path-to-node=\"29,2,0\">The oral test will be conducted on the first day of class or over the phone.<\/p><\/li><\/ul>7.<strong> Student platform (Langlion)<\/strong><\/div><div dir=\"ltr\" aria-live=\"polite\" aria-busy=\"false\">\u00a0<\/div><div class=\"markdown markdown-main-panel enable-updated-hr-color\" dir=\"ltr\" aria-live=\"polite\" aria-busy=\"false\"><p data-path-to-node=\"32\">At the beginning of the course, students will receive their login credentials to access:<\/p><ul data-path-to-node=\"33\"><li><p data-path-to-node=\"33,0,0\">Attendance records.<\/p><\/li><li><p data-path-to-node=\"33,1,0\">Progress reports.<\/p><\/li><li><p data-path-to-node=\"33,2,0\">Teacher feedback.<\/p><\/li><li><p data-path-to-node=\"33,3,0\">Certificates.<\/p><\/li><\/ul>8.<strong> Assessment and reports<\/strong><\/div><div dir=\"ltr\" aria-live=\"polite\" aria-busy=\"false\">\u00a0<\/div><div class=\"markdown markdown-main-panel enable-updated-hr-color\" dir=\"ltr\" aria-live=\"polite\" aria-busy=\"false\"><ul data-path-to-node=\"36\"><li><p data-path-to-node=\"36,0,0\">Assessment is continuous.<\/p><\/li><li><p data-path-to-node=\"36,1,0\">Progress reports will be available periodically on the intranet.<\/p><\/li><\/ul>9. <strong>Certificates<\/strong><\/div><div dir=\"ltr\" aria-live=\"polite\" aria-busy=\"false\">\u00a0<\/div><div class=\"markdown markdown-main-panel enable-updated-hr-color\" dir=\"ltr\" aria-live=\"polite\" aria-busy=\"false\"><ul data-path-to-node=\"39\"><li><p data-path-to-node=\"39,0,0\">Students who have attended at least 85% of the scheduled classes (100% for students on a student visa) will receive a certificate of attendance.<\/p><\/li><li><p data-path-to-node=\"39,1,0\">Students who successfully pass the level will also receive a certificate of achievement (<i data-path-to-node=\"39,1,0\" data-index-in-node=\"89\">certificado de aprovechamiento<\/i>).<\/p><\/li><li><p data-path-to-node=\"39,2,0\">Certificates will include:<\/p><ul data-path-to-node=\"39,2,1\"><li><p data-path-to-node=\"39,2,1,0,0\">Course name.<\/p><\/li><li><p data-path-to-node=\"39,2,1,1,0\">Level.<\/p><\/li><li><p data-path-to-node=\"39,2,1,2,0\">Dates.<\/p><\/li><li><p data-path-to-node=\"39,2,1,3,0\">Hours completed.<\/p><\/li><li><p data-path-to-node=\"39,2,1,4,0\">Syllabus\/Content covered.<\/p><\/li><\/ul><\/li><li><p data-path-to-node=\"39,3,0\"><i data-path-to-node=\"39,3,0\" data-index-in-node=\"0\">These certificates do not constitute an official degree or qualification.<\/i><\/p><\/li><\/ul>10.<strong> Teaching materials<\/strong><\/div><div dir=\"ltr\" aria-live=\"polite\" aria-busy=\"false\">\u00a0<\/div><div class=\"markdown markdown-main-panel enable-updated-hr-color\" dir=\"ltr\" aria-live=\"polite\" aria-busy=\"false\"><p data-path-to-node=\"42\">The centre provides the necessary materials for the course:<\/p><ul data-path-to-node=\"43\"><li><p data-path-to-node=\"43,0,0\">Textbooks.<\/p><\/li><li><p data-path-to-node=\"43,1,0\">Supplementary materials.<\/p><\/li><li><p data-path-to-node=\"43,2,0\">Access to the online platform.<\/p><\/li><li><p data-path-to-node=\"43,3,0\">Lending service for books, novels, and other resources.<\/p><\/li><\/ul>11. <strong>Online courses<\/strong><\/div><div dir=\"ltr\" aria-live=\"polite\" aria-busy=\"false\">\u00a0<\/div><div class=\"markdown markdown-main-panel enable-updated-hr-color\" dir=\"ltr\" aria-live=\"polite\" aria-busy=\"false\"><ul data-path-to-node=\"46\"><li><p data-path-to-node=\"46,0,0\">Online courses via the platform have a duration of 3, 6, 9, or 12 months.<\/p><\/li><li><p data-path-to-node=\"46,1,0\">Access is available 24 hours a day.<\/p><\/li><li><p data-path-to-node=\"46,2,0\">Online courses with a live teacher are governed by the same rules as face-to-face courses.<\/p><\/li><\/ul>12.<strong> Minors (underage students)<\/strong><\/div><div dir=\"ltr\" aria-live=\"polite\" aria-busy=\"false\">\u00a0<\/div><div class=\"markdown markdown-main-panel enable-updated-hr-color\" dir=\"ltr\" aria-live=\"polite\" aria-busy=\"false\"><ul data-path-to-node=\"49\"><li><p data-path-to-node=\"49,0,0\">The school will notify families if two consecutive absences occur.<\/p><\/li><li><p data-path-to-node=\"49,1,0\">Minors must be picked up punctually at the end of the class.<\/p><\/li><li><p data-path-to-node=\"49,2,0\">The school is not responsible for minors outside of scheduled class hours.<\/p><\/li><\/ul>13.<strong> Data protection and image rights<\/strong><\/div><div dir=\"ltr\" aria-live=\"polite\" aria-busy=\"false\">\u00a0<\/div><div class=\"markdown markdown-main-panel enable-updated-hr-color\" dir=\"ltr\" aria-live=\"polite\" aria-busy=\"false\"><strong>Image rights<\/strong><\/div><div dir=\"ltr\" aria-live=\"polite\" aria-busy=\"false\">\u00a0<\/div><div class=\"markdown markdown-main-panel enable-updated-hr-color\" dir=\"ltr\" aria-live=\"polite\" aria-busy=\"false\"><ul data-path-to-node=\"53\"><li><p data-path-to-node=\"53,0,0\">Idealog may use photographs and videos taken during the courses for promotional purposes, unless the student explicitly objects on the registration form.<\/p><\/li><\/ul><strong>Data protection<\/strong><\/div><div dir=\"ltr\" aria-live=\"polite\" aria-busy=\"false\">\u00a0<\/div><div class=\"markdown markdown-main-panel enable-updated-hr-color\" dir=\"ltr\" aria-live=\"polite\" aria-busy=\"false\"><ul data-path-to-node=\"55\"><li><p data-path-to-node=\"55,0,0\">Personal data will be processed by IDEALOG CENTRO DE IDIOMAS PARA LA EMPRESA, S.L., in accordance with current data protection regulations.<\/p><\/li><li><p data-path-to-node=\"55,1,0\">Rights of access, rectification, erasure, and objection may be exercised by writing to:<\/p><ul data-path-to-node=\"55,1,1\"><li><p data-path-to-node=\"55,1,1,0,0\">IDEALOG CENTRO DE IDIOMAS PARA LA EMPRESA, S.L.<\/p><\/li><li><p data-path-to-node=\"55,1,1,1,0\">C\/ Castanyer, 41<\/p><\/li><li><p data-path-to-node=\"55,1,1,2,0\">08860 Castelldefels (Barcelona)<\/p><\/li><li><p data-path-to-node=\"55,1,1,3,0\">Email: info@idealog.es<\/p><\/li><\/ul><\/li><\/ul>14. <strong>Admission and expulsion criteria<\/strong><\/div><div dir=\"ltr\" aria-live=\"polite\" aria-busy=\"false\">\u00a0<\/div><div class=\"markdown markdown-main-panel enable-updated-hr-color\" dir=\"ltr\" aria-live=\"polite\" aria-busy=\"false\"><ul data-path-to-node=\"58\"><li><p data-path-to-node=\"58,0,0\">Courses are open to students of any nationality, origin, gender, religion, or personal condition.<\/p><\/li><li><p data-path-to-node=\"58,1,0\">Admission is subject to the availability of places and, where applicable, the results of the placement test.<\/p><\/li><li><p data-path-to-node=\"58,2,0\">Students must correctly complete the registration form and provide the documentation required by the school.<\/p><\/li><li><p data-path-to-node=\"58,3,0\">The school reserves the right to reject applications that do not meet the established academic or administrative requirements.<\/p><\/li><li><p data-path-to-node=\"58,4,0\">The school may take disciplinary action in the event of conduct that seriously disrupts community life or the normal development of activities.<\/p><\/li><\/ul><strong>Grounds for expulsion include:<\/strong><\/div><div dir=\"ltr\" aria-live=\"polite\" aria-busy=\"false\">\u00a0<\/div><div class=\"markdown markdown-main-panel enable-updated-hr-color\" dir=\"ltr\" aria-live=\"polite\" aria-busy=\"false\"><ul data-path-to-node=\"60\"><li><p data-path-to-node=\"60,0,0\">Serious lack of respect towards students, teachers, or centre staff.<\/p><\/li><li><p data-path-to-node=\"60,1,0\">Discriminatory, aggressive, or intimidating behavior.<\/p><\/li><li><p data-path-to-node=\"60,2,0\">Intentional damage to facilities or materials.<\/p><\/li><li><p data-path-to-node=\"60,3,0\">Repeated failure to comply with the centre&#8217;s rules.<\/p><\/li><li><p data-path-to-node=\"60,4,0\">Any behavior that jeopardises the safety or well-being of the educational community.<\/p><\/li><li><p data-path-to-node=\"60,5,0\"><i data-path-to-node=\"60,5,0\" data-index-in-node=\"0\">Expulsion will not entitle the student to a refund of any amounts paid.<\/i><\/p><\/li><\/ul>15. <strong>Student commitments and obligations<\/strong><\/div><div dir=\"ltr\" aria-live=\"polite\" aria-busy=\"false\">\u00a0<\/div><div class=\"markdown markdown-main-panel enable-updated-hr-color\" dir=\"ltr\" aria-live=\"polite\" aria-busy=\"false\"><p data-path-to-node=\"63\">Students commit to:<\/p><ul data-path-to-node=\"64\"><li><p data-path-to-node=\"64,0,0\">Attend classes regularly and participate actively in training activities.<\/p><\/li><li><p data-path-to-node=\"64,1,0\">Respect the teaching staff, administrative staff, and other students.<\/p><\/li><li><p data-path-to-node=\"64,2,0\">Maintain appropriate behavior within the facilities.<\/p><\/li><li><p data-path-to-node=\"64,3,0\">Make proper use of the facilities, equipment, and teaching materials.<\/p><\/li><li><p data-path-to-node=\"64,4,0\">Comply with the attendance, punctuality, and payment rules established by the school.<\/p><\/li><li><p data-path-to-node=\"64,5,0\">Inform the school of any changes to their contact details.<\/p><\/li><\/ul>16.<strong> Welcome and first day of class<\/strong><\/div><div dir=\"ltr\" aria-live=\"polite\" aria-busy=\"false\">\u00a0<\/div><div class=\"markdown markdown-main-panel enable-updated-hr-color\" dir=\"ltr\" aria-live=\"polite\" aria-busy=\"false\"><p data-path-to-node=\"67\">On the first day of the course, students will receive:<\/p><ul data-path-to-node=\"68\"><li><p data-path-to-node=\"68,0,0\">Information on the general running of the school.<\/p><\/li><li><p data-path-to-node=\"68,1,0\">Access to the student platform.<\/p><\/li><li><p data-path-to-node=\"68,2,0\">The Student Handbook.<\/p><\/li><li><p data-path-to-node=\"68,3,0\">Information regarding schedules, classrooms, and teachers.<\/p><\/li><li><p data-path-to-node=\"68,4,0\">Information on administrative and academic procedures.<\/p><\/li><li><p data-path-to-node=\"68,5,0\">A schedule of cultural, social, or complementary activities organised by the school.<\/p><\/li><\/ul>17.<strong> Student handbook<\/strong><\/div><div dir=\"ltr\" aria-live=\"polite\" aria-busy=\"false\">\u00a0<\/div><div class=\"markdown markdown-main-panel enable-updated-hr-color\" dir=\"ltr\" aria-live=\"polite\" aria-busy=\"false\"><p data-path-to-node=\"71\">The school makes a Student Handbook available to all students, which contains:<\/p><ul data-path-to-node=\"72\"><li><p data-path-to-node=\"72,0,0\">Operating rules and regulations.<\/p><\/li><li><p data-path-to-node=\"72,1,0\">Academic information.<\/p><\/li><li><p data-path-to-node=\"72,2,0\">Administrative procedures.<\/p><\/li><li><p data-path-to-node=\"72,3,0\">Available services.<\/p><\/li><li><p data-path-to-node=\"72,4,0\">Safety and emergency information.<\/p><\/li><li><p data-path-to-node=\"72,5,0\">Complaints and appeals procedure.<\/p><\/li><\/ul>18. <strong>Support for students with special needs<\/strong><\/div><div dir=\"ltr\" aria-live=\"polite\" aria-busy=\"false\">\u00a0<\/div><div class=\"markdown markdown-main-panel enable-updated-hr-color\" dir=\"ltr\" aria-live=\"polite\" aria-busy=\"false\"><ul data-path-to-node=\"75\"><li><p data-path-to-node=\"75,0,0\">Idealog promotes equal opportunities and inclusion.<\/p><\/li><li><p data-path-to-node=\"75,1,0\">The centre has adapted access for people with reduced mobility.<\/p><\/li><li><p data-path-to-node=\"75,2,0\">Adapted restroom facilities are available.<\/p><\/li><li><p data-path-to-node=\"75,3,0\">Students with specific support needs must inform the school before the start of the course so that any necessary reasonable adjustments can be assessed.<\/p><\/li><li><p data-path-to-node=\"75,4,0\">The school will study each case individually to facilitate access to learning on an equal footing.<\/p><\/li><\/ul>19. <strong>Satisfaction questionnaires and personalised tutorials<\/strong><\/div><div dir=\"ltr\" aria-live=\"polite\" aria-busy=\"false\">\u00a0<\/div><div class=\"markdown markdown-main-panel enable-updated-hr-color\" dir=\"ltr\" aria-live=\"polite\" aria-busy=\"false\"><p data-path-to-node=\"78\">Student satisfaction and progress are continuously evaluated through various monitoring and improvement mechanisms:<\/p><ul data-path-to-node=\"79\"><li><p data-path-to-node=\"79,0,0\">Satisfaction questionnaires sent by email at the end of the course.<\/p><\/li><li><p data-path-to-node=\"79,1,0\">Questionnaires accessible via QR codes located in classrooms and common areas.<\/p><\/li><li><p data-path-to-node=\"79,2,0\">Specific surveys regarding activities, teaching staff, methodology, and services.<\/p><\/li><li><p data-path-to-node=\"79,3,0\">Personalised tutorials with the teacher or academic coordination to review student progress, identify specific needs, and set learning objectives.<\/p><\/li><li><p data-path-to-node=\"79,4,0\">Follow-up meetings at the request of the student, the client company, or the academic management team whenever deemed necessary.<\/p><\/li><li><p data-path-to-node=\"79,5,0\">The views and feedback gathered through these means form part of the school&#8217;s continuous improvement system and contribute to the development and updating of our training programmes.<\/p><\/li><li><p data-path-to-node=\"79,6,0\">Suggestions will be reviewed periodically by management and considered within the centre&#8217;s continuous improvement process.<\/p><\/li><\/ul>20. <strong>Complaints, claims, and suggestions<\/strong><\/div><div dir=\"ltr\" aria-live=\"polite\" aria-busy=\"false\">\u00a0<\/div><div class=\"markdown markdown-main-panel enable-updated-hr-color\" dir=\"ltr\" aria-live=\"polite\" aria-busy=\"false\"><p data-path-to-node=\"82\">The school has a procedure in place for handling complaints, claims, and suggestions. Students may submit their communications:<\/p><ul data-path-to-node=\"83\"><li><p data-path-to-node=\"83,0,0\">In person at reception.<\/p><\/li><li><p data-path-to-node=\"83,1,0\">By email to info@idealog.es.<\/p><\/li><li><p data-path-to-node=\"83,2,0\">Through the suggestion box available at the centre.<\/p><\/li><li><p data-path-to-node=\"83,3,0\"><i data-path-to-node=\"83,3,0\" data-index-in-node=\"0\">All communications will be treated confidentially and will receive a response within a reasonable timeframe.<\/i><\/p><\/li><\/ul>21. <strong>Suggestion box<\/strong><\/div><div dir=\"ltr\" aria-live=\"polite\" aria-busy=\"false\">\u00a0<\/div><div class=\"markdown markdown-main-panel enable-updated-hr-color\" dir=\"ltr\" aria-live=\"polite\" aria-busy=\"false\"><ul data-path-to-node=\"86\"><li><p data-path-to-node=\"86,0,0\">The school provides both a physical and digital suggestion box to collect improvement proposals from students, families, and partner companies.<\/p><\/li><\/ul>22. <strong>Links to internal regulations<\/strong><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>How the Center Works REGISTRATION AND ENROLMENT 1. General information\u00a0 Class hours: Monday to Friday from 7:00 am to 9:30<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1433","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How the Center Works - IDEALOG<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.idealog.es\/reglamento-interno\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How the Center Works - IDEALOG\" \/>\n<meta property=\"og:description\" content=\"How the Center Works REGISTRATION AND ENROLMENT 1. 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